Shipping
We offer free shipping on all orders within the United States. Depending on the size of your order and your location, we ship via USPS, FedEx, or UPS. Most orders are processed within 1-3 business days and typically arrive within 5-7 days. However, please note that some packages may be shipped from outside the United States, which may result in longer delivery times of up to 12 days. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24 hours for the tracking information to become available.
International Shipping
Currently, Hey Baby Hey! ships only within the United States and Canada. We apologize for any inconvenience this may cause and are working towards expanding our shipping options in the future.
Returns
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy. To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.
To initiate a return, please contact our customer service team at info@heybabyhay.com. They will provide you with a return shipping label and instructions on how and where to send the package. Please note that items sent back without prior authorization will not be accepted.
